29th November 2011, ITD Office - There was a meeting between Students’ Representative Council 2010/2011 with ITD Unit regarding to wireless services provided in IIUM. Our meeting began with a short briefing on the amount of current wireless provided at every campus. As presented, total amount of wireless provided in all campuses is 285 mpbs where Gombak Campus is the highest with the total is 114 mbps. This has made Gombak campus as the highest compared to the other campuses;InderaMahkota Campus, ISTAC, IIiBF and Centre for Foundation Studies, PJ.

Since students’ welfare always becomes SRC’s first priority, lots of questions and issues were being asked and discussed during our meeting. First issue is on the blocking of specific websites which have interrupted the wireless services. This has resulted for other students unable to get the connections. As ITD staffs responded, IIUM is encouraging academic freedom. So by blocking certain websites is against the policy. However, regarding to this matter, ITD Unit is always monitoring on the websites search by the students by using IIUM wireless services.

Furthermore, another issue has been raised is on pre-registration which students always have difficulties to register their courses. The response given, it is due to the problem of website which is monitored by Administration and Records. They have stressed during the meeting for the low connection of wireless especially in mahallah, it is actually because of limitation for each AP to provide the connection. According to them, each AP is able to support maximum 30 users at one time. But as always occurs, there were 70 and even more users are requesting for the wireless at one time. 

At the same time, it has been suggested as SRC should educate the students using the IIUM wireless. In order to make sure our friends do not miserably searching for the connection, it is advisable to browse internet only at appropriate duration and academic and beneficial purposes as we are sharing with other numerous of users.

On the other hand, ITD Unit is actually aware of low wireless connection at mahallah since there were several complaints made by students pertaining to this matter. The problem is due to bad planning during the construction of mahallah. Despite of large and growing number of users compared to ability for the provider to support the services, ITD Unitis initiating to loan and set up a few APs at the critical areas especially at postgraduate block in mahallah by the middle of this month (December) as a short term plan to cater this problem.
As regard to this issue, ITD Unit is in progress to improvise wireless services the other areas especially at mahallah by the middle of 2012


552555 said...

just to give my view, regarding wireless problems. I'd noticed that some other University had solved this problems by increasing the number of wireless port within campus compound and also increasing the speed. Another more thing is that they give each student like credits=40 hours for 1 week so students have to manage their credits for using the internet wisely. The most important thing is student can access to the campus website/registration etc. without any difficulties. I agree that the issue is iium have increase in number of users. But just to be fair for each of the students cause sometimes not all of the users use it for work purposes and it is so not fair when others need it. tq

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